Ask every customer directly after a job is completed. Most happy customers don't think to leave a review unless you ask. The businesses with the most reviews are simply the ones who ask consistently.
What works:
- Ask in person straight after the job while satisfaction is highest
- Send a follow-up text or email with a direct link to your Google review page
- Include a QR code on your invoice or van livery
- Respond to every review you receive
What doesn't work:
- Asking in bulk months after the job
- Offering incentives (against Google's terms of service)
We help every client set up a simple review collection process as part of our
local SEO service.